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Terms & Conditions
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Rental Period
The cottage is available on a weekly basis from 4pm Saturday to 10am the following Saturday. Short breaks of 3 or 4 nights are available out of peak season and on a late availability basis all year round and are chargeable at 70% of the weekly rate.
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2.
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Payment
Bookings within 8 weeks of your arrival at the cottage must be paid for in full at the time of booking. Bookings made more than 8 weeks before your arrival require a deposit of £100-£250. This deposit is non-returnable in the event of cancellation and must be received with a completed booking form within 7 days of the booking or the dates will be released. The balance of the fee payable is due 8 weeks before your arrival along with a security deposit of £100. We reserve the right to cancel a booking where full payment has not been received 8 weeks before the arrival date.
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3.
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Prices
The prices shown include all heating, electricity, linen, towels and initial coal provided. A high chair and travel cot are available free of charge upon request at the time of booking, however guests are requested to bring their own cot mattress and bedding. Broadband Access (wireless or via lead) is available free of charge in the cottage, up to a maximum download of 2GB/week. 2GB will allow you to access up to 50,000 web pages so unless you plan to download music/video, the limit should be more than sufficient. For every GB used over this allowance, a charge of £2 will apply. Please note that a PC is not provided so if you would like to use the broadband, please bring your laptop.
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4.
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Guests in Party
Only the persons named on the booking form are permitted to stay in Lilac Cottage. We regret that we do not accept pets and smoking is prohibited in the cottage and the cottage garden. We reserve the right to refuse group or other bookings which we consider unsuitable for the accommodation.
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5.
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Care of Cottage
The cottage will be thoroughly cleaned before your arrival and you are requested to leave the cottage clean and tidy before your departure. We reserve the right to make a charge if the cottage or any contents are left in an excessively dirty condition.
An inventory is kept in the cottage and you are advised to check this on arrival. You are expected to take reasonable care of the property during your stay and all damage, breakages or items missing must be paid for by the person making the booking.
Your security deposit will be returned to you, less any monies deducted for breakages or additional cleaning. If the cost of any damage caused or additional cleaning required exceeds the security deposit received, the person making the booking will be liable to pay the additional amount.
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6.
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Accessibility
Lilac Cottage is a 200 year old cottage with all bedrooms and the bathroom on the first floor. It may therefore not be suitable for guests with certain disabilities. A floor plan and full access statement are available on this web site. Please check to ensure the cottage is suitable for your needs.
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7.
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Cancellations
If you cancel within 8 weeks of your arrival date, you will be liable to pay the total fee payable. We will endeavour to re-let the cottage for the period booked and will credit you with the net value of the re-letting less expenses and the non-refundable deposit of £100. We reserve the right to cancel any booking if required to do so by circumstances beyond our control or by giving 8 weeks notice in writing. In this case, we shall refund all monies paid to you and will try to assist you in finding alternative accommodation in the area.
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8.
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Liability and Responsibility for Children
We shall not be liable for any damage or loss to guests’ property during your stay. Parents are advised that there is a staircase, coal fire and ceramic hob which can be hot to the touch in the cottage and suitable arrangements should be made for supervising your children and ensuring their safety.
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9.
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Privacy Policy
We will only use your personal information to send you information about Lilac Cottage and will not share it with any third parties. If you wish to be removed from our mailing list, please email us at lilaccottage@chelmorton.com.
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